Role: Customer Support Executive
Location: Bangalore, Bannerghatta Road (Onsite)
About the Role: We are looking for a customer-centric, energetic, and solution-oriented individual to join our Customer Support team. You’ll be the fi rst point of contact for our customers, ensuring they have a smooth, delightful experience with Vaaree across all touchpoints.
Key Responsibilities:
● Handle customer queries via phone, email, chat, and social platforms.
● Provide accurate information related to orders, deliveries, returns, and products.
● Coordinate with internal teams (operations, merchandising, logistics) for quick issue resolution.
● Maintain detailed records of customer interactions and follow-ups.
● Ensure high levels of customer satisfaction and timely responses.
Requirements:
● 1–5 years of experience in customer support (e-commerce preferred).
● Strong communication and problem-solving skills.
● Empathy, patience, and the ability to stay calm under pressure.
● Basic computer profi ciency and comfort working with CRM tools.
Pay: ₹30,000.00 - ₹31,000.00 per month
Work Location: In person
