Role and Responsibilities:
Design and strategize the annual India business / profit plan in alignment with ACGE’s 3year strategic growth
plan.
Achievement of growth, revenue generation and business development for all Pharma product lines of ACGE
as per the annual profit plan
Strategize for increasing market share, brand equity and customer relations in the India market
Develop functional systems, processes and building & nurturing a Team for sustained growth in the India
markets
Direct and coordinate the India business operations within the currently laid down policies and procedures of
the company
Keep updated with the business dynamics to provide useful insight, market research-based knowledge and
analytical support for business growth strategies
Coordinate with stakeholders within and outside of ACGE for achievement of business results
Setting targets for the team and ensuring success through periodic performance management reviews
Overall responsible for talent management and development of all direct reports (DRs) and skip levels (SLs).
Business strategy:
Translates the strategy into a sales plan for India revenue targets set for different regions within the broad
segment
Oversees timely collection of payments as per agreed terms to ensure steady cash flow; recommends actions
to expedite collections in case of outstanding payments, particularly for high impact accounts
Obtains market insights related to competitive pricing, credit terms, volume, and innovative techniques as
applicable in the specific geographic segment that can be incorporated while framing the sales strategy
Business expansion:
Partners with the team below to convert potential customers and accompanies them for critical meetings to
generate business in the long-term
Customer management:
Develops/modifies systems to effectively capture customer feedback on an on-going basis
Monitors the team for timely resolution of customer concerns and gets involved in critical issues
Initiates processes to strengthen customer service in response to customer feedback shared by the team
Cross-functional Interaction:
Co-ordinates with relevant departments
a) for input on setting competitive sales targets for new products
b) to check techno-commercial feasibility of complex requests such as product customization, new product
development etc.
