A Food and Beverage (F&B) service staff job description entails managing front-of-house operations to ensure seamless guest experiences. Core duties include greeting guests, taking orders, serving meals, maintaining dining area cleanliness, and processing payments while adhering to strict hygiene and safety standards.
Core Responsibilities
- Preparation & Setup: Complete mise-en-place (polishing cutlery, folding napkins, restocking sauces, and setting tables) before service.
- Guest Service: Greet guests, present menus, provide recommendations, and accommodate dietary restrictions or special requests.
- Order Management: Accurately input food and drink orders into the Point of Sale (POS) system and relay them to the kitchen.
- Sales & Upselling: Suggest appetizers, desserts, and signature beverages to enhance the guest experience and increase revenue.
- Billing & Payments: Present accurate bills, handle cash or card transactions, and process payments promptly.
- Sanitation: Clear tables, clean dining stations, and ensure the area complies with health and safety regulations.
Key Skills & Requirements
- Communication: Clear, polite verbal communication to interact with guests and coordinate with kitchen staff.
- Multitasking: Ability to manage multiple tables and tasks efficiently in a fast-paced environment.
- Problem-Solving: Capacity to handle guest complaints gracefully and efficiently.
- Physical Stamina: Ability to stand, walk, and carry heavy trays for extended periods.
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
- Flexible schedule
- Food provided
Work Location: In person
