Customer Success Executive
Location: Gurugram
Job Type: Full-Time
Experience: 0 –1 year
About Us:
Oodles Technologies is a leading Information Technology & Consulting firm committed to helping businesses grow through innovative digital solutions. We're looking for a proactive and driven Customer Success Executive to join our team, someone who understands how to build strong client relationships and convert conversations into long-term partnerships through top freelancing platforms and LinkedIn.
Key Responsibilities:
- Freelancing Platform Lead Generation: Manage and generate leads from platforms like Upwork, Fiverr, Freelancer, and PeoplePerHour . Actively bid on projects and follow up with potential clients on a regular basis
- LinkedIn Outreach: Use LinkedIn and Sales Navigator to identify and engage with decision-makers, sending personalized connection requests and follow-up messages
- Tailored Proposals & Pitching: Write custom, compelling proposals based on the specific needs of clients. Confidently pitch Marketing services through messages, calls, or Zoom meetings
- Client Communication: Respond to queries, build rapport, and gather detailed project requirements to match with suitable service offerings
- Pipeline Management: Maintain and track all conversations, proposals, and follow-ups. Keep CRM updated with daily progress
Reporting & Goals: Achieve weekly/monthly lead generation and conversion targets. Provide concise updates and performance reports.
Experience: 0 –1 year
Skills : generating leads from Upwork, Fiverr , LinkedIn lead generation, Sales Navigator, BD sales, IT sales, write tailored proposals, client communication , proposal writing, Bidding, Clinet handling
