JOB DESCRIPTION
Job Requirements A Retail Sales Officer is responsible for assisting customers, promoting products, achieving sales targets, maintaining store presentation, and ensuring excellent customer service to enhance overall store performance.Key ResponsibilitiesGreet and assist customers with product selectionAchieve daily and monthly sales targetsPromote products, offers, and loyalty programsMaintain product displays and store cleanlinessHandle billing, cash, and POS transactionsMonitor stock availability and coordinate replenishmentResolve customer queries and complaints professionallyPrepare sales reports and maintain recordsSupport visual merchandising activitiesEnsure compliance with company policies and proceduresRequired SkillsStrong communication and interpersonal skillsSales and negotiation abilitiesCustomer service orientationBasic computer/POS knowledgeTeamwork and problem-solving skillsQualificationsBachelor’s degree or Diploma in Business, Marketing, or related fieldPrevious retail sales experience preferredWork EnvironmentRetail stores, showrooms, supermarkets, or mallsFlexible shifts including weekends and holidays may be required
