Chennai, Tamil Nadu
Job Summary
Responsible for handling vendor invoices, ensuring accuracy, compliance with company policies, and timely payments. Strong attention to details knowledge of accounts payable process and co-ordination with internal teams and external stakeholders.
Key Responsibilities
- Follow up with customers via email or phone for overdue payments.
- Send standard payment reminders and dunning letters.
- Update payment status and notes in the collections system.
- Escalate unresolved or complex issues to senior team members.
- Track and follow up on short payments and unapplied cash.
- Maintain accurate records of customer interactions and commitments.
- Assist in reconciling customer accounts with the cash application team.
- Generate and review daily aging reports for assigned accounts.
Skill Requirements
- Basic Communication Skills: Ability to professionally follow up with customers via email or phone.
- Attention to Detail: Accurate logging of payment status and customer interactions.
- Time Management: Capable of handling a high volume of accounts and follow-ups.
- ERP/Collections Tool Familiarity: Basic knowledge of systems like SAP, Oracle, or GetPaid.
- Customer Service Orientation: Polite and persistent approach to collections.
- Understanding of Aging Reports: Ability to interpret and act on overdue account data.
- Team Collaboration: Works well with peers and escalates issues appropriately.
Other Requirements
1. B.Com Or Bba Degree Is Required.
2. Optional But Valuable Certifications In Accounts Payable Or Financial Operations
1 - 2 year of experiance
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