Here's the updated JD with the "No Sales Calls Involved" section naturally included:
Telecalling Executive – Projects & Partner Coordination
Location: Bhopal (Work from Office)
Job Summary:
We are looking for a proactive and detail-oriented Telecalling Executive to support project implementation through outbound calling, partner coordination, and follow-ups. The role involves communicating with training centres, employers, placement partners, candidates, and other stakeholders to collect required information, coordinate project activities, and ensure timely completion of assigned tasks.
Important:
This is a non-sales role. No sales calls, telemarketing, or revenue generation targets are involved. The role focuses on project coordination, stakeholder communication, follow-ups, recruitment support, and documentation.
Key Responsibilities:
- Make outbound calls to training centres, partners, employers, placement officers, coordinators, and candidates.
- Explain project objectives, schemes, and organizational requirements to stakeholders.
- Conduct regular follow-ups for pending documents, LOIs, centre details, photographs, geo-tagging, and other project-related requirements.
- Coordinate with stakeholders to ensure timely submission of required information.
- Schedule and coordinate interviews with candidates and employers.
- Maintain accurate call logs, trackers, and follow-up records.
- Resolve basic stakeholder queries and escalate complex issues when required.
- Coordinate through phone calls, emails, and WhatsApp for smooth communication.
- Support recruitment, placement, and project coordination activities as assigned.
- Meet daily calling and follow-up targets while maintaining professional communication.
Required Skills:
- Excellent verbal communication in Hindi (Basic English preferred).
- Strong persuasion, negotiation, and follow-up skills.
- Good interpersonal and stakeholder management skills.
- Ability to handle multiple follow-ups efficiently.
- Basic knowledge of MS Excel/Google Sheets and email communication.
- Good documentation and record-keeping skills.
- Strong time management and organizational skills.
Qualification:
- Graduate in any discipline.
- Freshers with good communication skills are welcome to apply.
- Experience in telecalling, customer support, recruitment, project coordination, or operations will be an added advantage.
Preferred Experience:
- Experience in outbound calling and follow-up processes.
- Familiarity with skill development, training, recruitment, or project coordination is preferred.
Performance Expectations:
- Daily outbound calling targets.
- Timely follow-ups with stakeholders.
- Accurate maintenance of call records and trackers.
- Timely completion of assigned tasks.
- Effective coordination with partners and candidates.
Interested candidates may call us at: 9557031945 to know more about the role or schedule an interview.
Pay: ₹8,000.00 - ₹10,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Work Location: In person
