Responsibilities:
- Handle customer queries and provide proper support.
- Maintain good relationships with customers.
- Follow up with customers through calls and messages.
- Manage customer feedback and complaints.
- Maintain customer records and update CRM software.
- Coordinate with different departments to resolve customer issues.
- Ensure customer satisfaction and improve customer experience.
Requirements:
- Any degree or relevant qualification.
- Experience in CRM, customer service, or a similar role.
- Good communication and interpersonal skills.
- Basic computer knowledge.
- Knowledge of CRM software will be an added advantage.
- Healthcare/clinic experience will be an added advantage.
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
