We are looking for a motivated and adaptable Performance and Learning Specialist to join our growing People & Culture team. In this role, you will play a key part in shaping employee experience — from performance and learning to engagement — in a dynamic, fast-moving organization.
Educational Background:
- BBA or degree in HR, Business Administration, or a related field (required)
- MBA or postgraduate qualification in HRM (preferred) Experience
- 3-5 years of HR experience, preferably in performance management, L&D, or employee engagement
- Familiarity with HRMS/LMS platforms is a plus Skills & Competencies:
- Proactive self-starter: Anticipates needs and acts without being asked
- Excellent communication skills: Strong verbal and written communication across all levels
- Adaptable: Comfortable thriving in a fast-paced, high-growth environment
- People-oriented: Strong interpersonal skills with a genuine interest in people
Key Responsibilities:
Performance Management System (PMS) Ownership
- Drive end-to-end execution of the organizational performance management cycle
- Design, implement, and continuously improve PMS frameworks
- Manage goal-setting, KPI cascading, quarterly reviews, mid-year and annual appraisals
- Ensure performance alignment with business objectives
- Track completion and adherence across departments
- Drive calibration processes to ensure rating consistency
- Identify performance gaps and recommend interventions KPI Governance & Performance Analytics
- Work with functional leaders to define measurable KPIs
- Monitor department-wise performance scorecards
- Analyze performance trends and generate insights
- Publish monthly and quarterly performance dashboards
- Identify low-performance trends and support corrective action planning
- Ensure objective performance measurement across functions Learning & Development Strategy
- Assess organization-wide learning needs
- Develop annual L&D calendar
- Design role-based learning pathways
- Build competency development frameworks
- Drive technical, behavioral, and leadership development programs
- Create structured development interventions for high-potential employees
- Experience in coordinating certification programs, assessments, or compliance-related activities
- Experience in scheduling, follow-ups, and managing timelines for certification renewals and completions.
- Proficiency in maintaining reports, trackers, and dashboards related to certifications and training records. Training Program Management
- Plan and execute internal/external training programs
- Coordinate workshops, leadership sessions, and capability-building initiatives
- Manage training logistics, scheduling, participation, and feedback
- Track learning effectiveness and training ROI
- Ensure post-training application assessment Capability Development & Skill Mapping
- Conduct competency gap assessments
- Map employee capabilities against business requirements
- Build development plans for critical roles
- Support succession readiness through capability tracking Policy & Process Enhancement
- Develop and strengthen policies related to:
- performance management
- learning governance
- development reviews
- competency progression
1. Culture
i. Open Door Policy: Encourages open communication and accessibility to management.
ii. Open Office Floor Plan: Fosters a collaborative and interactive work environment.
iii. Flexible Working Hours: Allows employees to have flexibility in their work schedules.
iv. Employee Referral Bonus: Rewards employees for referring qualified candidates.
v. Appraisal Process Twice a Year: Provides regular performance evaluations and feedback.
2. Inclusivity and Diversity:
i. Hiring practices that promote diversity:Ensures a diverse and inclusive workforce.
ii. Mandatory POSH training: Promotes a safe and respectful work environment.
3. Health Insurance and Wellness Benefits:
i. GMC and Term Insurance: Offers medical coverage and financial protection.
ii. Health Insurance: Provides coverage for medical expenses.
iii. Disability Insurance: Offers financial support in case of disability.
4. Child Care & Parental Leave Benefits:
i. Company-sponsored family events: Creates opportunities for employees and their families to bond.
ii. Generous Parental Leave: Allows parents to take time off after the birth or adoption of a child.
iii. Family Medical Leave: Offers leave for employees to take care of family members' medical needs.
5. Perks and Time-Off Benefits:
i. Company-sponsored outings: Organizes recreational activities for employees.
ii. Gratuity: Provides a monetary benefit as a token of appreciation.
iii. Provident Fund: Helps employees save for retirement.
iv. Generous PTO: Offers more than the industry standard for paid time off.
v. Paid sick days: Allows employees to take paid time off when they are unwell.
vi. Paid holidays: Gives employees paid time off for designated holidays.
vii. Bereavement Leave: Provides time off for employees to grieve the loss of a loved one.
6. Professional Development Benefits:
i. L&D with FLEX- Enterprise Learning Repository: Provides access to a learning repository for professional development.
ii. Mentorship Program: Offers guidance and support from experienced professionals.
iii. Job Training: Provides training to enhance job-related skills.
iv. Professional Certification Reimbursements: Assists employees in obtaining professional certifications.
v. Promote from Within: Encourages internal growth and advancement opportunities.
