Role Description:
Drive and manage presales activities for our Salesforce practice. Develop the presales competencies and manage presales team. Engage with prospective customers to understand requirements, respond to RFQs/RFPs, proposal preparation and presentation, solution demos and SOW preparations.
Responsibilities:
- Drive and own the complete presales engagement and activities for Salesforce Practice
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Develop and enhance the presales processes and proposal templates
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Define, develop and optimize the project effort estimation processes and techniques
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Engage with prospective customers to showcase practice capabilities and strengths
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Review and respond to RFQs/RFPs and provide support on RFP requests
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Prepare and submit solution proposals
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Present Solution proposals and solution demos
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Engage with Sales team in customer discussions and negotiations on proposals
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Prepare the scope statements / SoW documents
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Manage smooth transition and handover of new projects to Delivery organization
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Conduct solution demos and presentations at customer and industry events
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Build and enhance functional and technical knowledge on Salesforce Products and solutions
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Drive and manage the Presales team and presales resources
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Develop and maintain the required competencies and skills for Salesforce presales activities
Prerequisites:
- Excellent communications and presentation skills.
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Experience of presenting to senior leaders and C-level execs
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Solid understanding of Salesforce products and solutions – at a minimum Sales, Service, Field Service, Einstein Analytics, Communities
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Minimum 3 years of experience of managing Salesforce Presales activities and customer engagements in Enterprise customer segments / large deals
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Project delivery experience of atleast 2 years and with minimum 2 end-to-end project implementations from project scoping to delivery
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Total Experience of 10-15 years with atleast 5 years of Salesforce experience
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Must have Salesforce Certification(s)
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Sound understanding of SDLC, Agile/DevOps methodologies and Salesforce DX
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Leading and managing team of presales resources
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Aware of the latest developments and releases of solutions
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Team Player. Works collaboratively with sales, presales and delivery teams
Desired Skills and Experience:
- Experience of Commerce Cloud, Marketing Cloud, CPQ or any industry Clouds e.g. Financial Services, Health, Government Cloud, CG/Retail desirable
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Experience of working / integrating with other Salesforce products e.g. Einstein Analytics, Heroku, Tableau, Mulesoft
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Experience of working and engaging with customers in Europe, Middle East and India regions
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Highly aware of the industry trends and latest development on CRM solutions
Location: Hyderabad
