Job Title: Career Counsellor
Location: Kochi
Experience: 1–3 Years
Employment Type: Full-Time
Job Overview
We are looking for enthusiastic and student-focused Career Counsellors to guide prospective students in making informed academic and career decisions while driving enrolments through a consultative sales approach. This role is ideal for candidates with experience in pre-sales, inside sales, education sales, or customer-facing roles who are passionate about counselling and building a long-term career in the education sector.
Key Responsibilities
- Counsel prospective students and parents on academic programs, career opportunities, and the admission process.
- Handle inbound and outbound leads through phone calls, virtual counselling sessions, and walk-in enquiries (where applicable).
- Understand students' educational goals and recommend suitable programs based on their interests and career aspirations.
- Convert qualified leads into successful enrolments through effective counselling and timely follow-ups.
- Maintain accurate records of student interactions, lead status, and conversions in the CRM system.
- Achieve monthly targets for counselling sessions, admissions, and revenue generation.
- Participate in product, counselling, and sales training programs to enhance knowledge and performance.
- Ensure an excellent student experience through professional communication and prompt support throughout the admission journey.
Eligibility & Qualifications
- Education: Bachelor's or Master's degree in any discipline.
- Experience: 1–3 years of experience in Pre-Sales, Inside Sales, Education Sales, Counselling, or other customer-facing roles.
- Prior experience in student counselling, academic advisory, admissions, or education consulting will be an added advantage.
Required Skills
- Excellent verbal and written communication skills.
- Strong interpersonal, presentation, and counselling abilities.
- Ability to build trust, influence decisions, and guide students effectively.
- Target-oriented with strong follow-up and conversion skills.
- Customer-focused, energetic, self-motivated, and result-driven.
- Familiarity with CRM tools will be an added advantage.
Language Requirement
- Mandatory: Proficiency in English and Malayalam.
Career Orientation
- Passion for counselling and helping students make informed career decisions.
- Willingness to build a long-term career in Education Sales and Student Counselling.
- Strong relationship management and persuasion skills with a consultative sales approach.
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Pay: ₹200,000.00 - ₹400,000.00 per year
Work Location: In person
