Job Summary:
We are looking for an experienced Call Center Head to lead inbound & outbound operations, improve conversion rates, and enhance customer experience.
Responsibilities:
- Manage complete call center operations
- Team handling (20+ executives)
- Sales conversion & Lead management
- KPI Monitoring & Performance Tracking
- CRM Management
- Training & Development
Candidates Prefered:
- Strong Leadership & target-Driven Mindset
- Excellent Communication skill
- Experience in Sales / Retail / Financial Services
Pay: ₹20,473.84 - ₹29,917.20 per month
Benefits:
Work Location: In person
