KRA (Accountabilities) (Max 1325 Characters)
Supporting Actions (Max 1325 Characters)
KRA1
1. Planning and Executing Training for Internal Employees
Planning training programs for Relationship officers for updating their knowledge and skills
Being involved with them at branches for client conversations and business conversion
Solving queries of internal employees over phones and emails
KRA2
2. Planning and Executing Training for External Employees
Planning the training calendar for the month after consulting each of the sales stake holder in the assigned territory.
Execute the month plan as per the calendar by travelling to the assigned branches in their territory
Maintain records of training and customer conversations
KRA3
3. Aiding business through solving business challenges
Develop content in terms of one pagers, Presentations, calculators, product comparisons, sales kit etc for stake holders
Develop content for training internal employees
KRA4
4. Ensuring self development
Complete certification programs such as Licentiate, Associate, Fellowship, NCFM etc
External trainings to update knowledge in the financial sector
KRA5
5. Ensuring basic KPI’s are met
16 Mandays, 6 Sales Calls
All Relationship officers active month on month in the assigned circle
Ensure assigned branches are active month on month