Operational Support
Assist the Store team in overseeing daily store functions.
Ensure compliance with company policies, safety standards, and operational procedures.
Handle store opening and closing duties.
Customer Service
Resolve escalated customer issues and complaints.
Maintain high standards of customer experience and service delivery.
Monitor customer feedback and suggest improvements.
Team Leadership
Supervise and train store associates.
Delegate tasks and monitor performance.
Motivate staff to meet sales and service goals.
Sales & Performance
Track sales targets and KPIs.
Implement promotional campaigns and merchandising strategies.
Analyze sales reports and recommend improvements.
Inventory & Merchandising
Oversee stock levels, replenishment, and audits.
Ensure product displays meet brand standards.
Coordinate with suppliers and logistics teams.