Job Title: Customer Support Executive - Business Operations
Location: Vikhroli, Mumbai (On-site)
Company: CN India Consulting Services Pvt. Ltd.
Employment Type: Full-time
Experience: 0–2 Years
About the Role
We are looking for a confident and well-spoken Customer Support Executive – Business Operations to manage business calls and communication with suppliers and business associates, including UK-based contacts.
This is not a traditional front-office or receptionist role. The position primarily involves handling incoming and outgoing calls, directing calls to the appropriate person or department, managing messages and follow-ups, and providing general administrative support.
Key Responsibilities
- Handle incoming and outgoing business calls from suppliers and business associates.
- Direct and divert calls to the appropriate person or department.
- Take messages and ensure timely follow-ups.
- Communicate professionally with UK-based suppliers and business contacts.
- Handle assigned email correspondence and communication.
- Maintain basic records and provide day-to-day administrative support.
Who You Are
- Graduate in any discipline.
- Excellent spoken and written English communication skills.
- Confident and professional on telephone calls.
- Good interpersonal and organizational skills.
- Proficient in Microsoft Office (Word, Excel, Outlook).
- Ability to multitask and manage work efficiently.
- Prior experience in customer support, telecalling, administration, or coordination is preferred.
- Freshers with excellent communication skills are welcome to apply.
Why Join Us?
- International business exposure.
- Monday to Friday, Day Shift.
- Supportive and collaborative work environment.
- Opportunity for long-term career growth.
Pay: ₹21,000.00 - ₹25,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Application Question(s):
- What is your current CTC ?
- What is your Notice Period
- How many years of experience do you have handling professional/business calls?
Work Location: In person
