Making Outbound Calls
- Contact potential or existing customers.
- Introduce products, services, or offers.
- Generate leads and schedule appointments.
Handling Inbound Calls
- Answer customer inquiries.
- Provide information about products or services.
- Resolve basic customer issues or direct calls to the appropriate department.
Sales and Lead Generation
- Identify customer needs.
- Persuade customers to purchase products or services.
- Follow up on leads and maintain customer interest.
Customer Relationship Management
- Build and maintain positive customer relationships.
- Handle complaints professionally.
- Collect customer feedback.
Data Management
- Maintain accurate records of calls and customer interactions.
- Update customer databases
- Prepare daily or weekly call reports.
Pay: ₹12,000.00 - ₹16,000.00 per month
Benefits:
Work Location: In person
