1. OP and IP Billing
- Handle OP billing for all specialties and departments.
- Manage IP billing including admissions, interim billing, and discharge billing.
- Ensure billing is done as per hospital policies and approved tariff.
- Collect payments through cash, card, or UPI as per hospital rules.
- Ensure advance collection and final bill settlement before discharge.
- Coordinate with floor-wise teams for billing updates and patient clearance.
2. Cash Handling and Accounts
- Collect payments and hand over cash to Accounts/Finance Department promptly.
- Maintain accurate billing and cash transaction records.
- Ensure all transactions are properly entered in registers and HMIS.
- Follow prescribed handover procedures for cash and billing documents.
3. Coordination with Departments
- Coordinate with OPD, Wards, ICU, PICU, OT, ER, and other departments for smooth billing and discharge process.
- Liaise with consultants regarding billing advice and patient financial queries.
- Coordinate with PRO and Insurance team for claim processing and approvals.
- Provide billing reports and required information to Administration/PR team.
4. Appointments and Patient Coordination
- Explain billing procedures and service charges to patients and attendants.
- Guide patients regarding payment process, insurance submission, and discharge billing.
- Coordinate with floor supervisors during ER-to-Ward patient transfer and bed movement in HMIS.
- Monitor pending bills and inform concerned departments/authorities.
5. Insurance Billing
- Prepare insurance files including final bill, discharge summary, reports, and case records.
- Ensure insurance documentation and claims are processed accurately.
- Coordinate with insurance representatives for approvals and follow-up.
6. Reporting and Documentation
- Maintain OP/IP billing reports and insurance records.
- Update admission, discharge, and billing details on a daily basis.
- Generate reports on billing status, pending payments, and departmental summaries.
- Ensure discounts are applied only with authorized approval and proper documentation.
7. Shift and Team Management
- Work in assigned shifts including day and night duties.
- Provide billing support across Front Office, OPD, ER, Lab, and hospital floors as required.
- Supervise billing activities when assigned and guide junior billing staff.
- Ensure proper shift handover.
8. Compliance and Policies
- Follow hospital policies, procedures, and billing protocols.
- Maintain confidentiality of patient and financial information.
- Maintain professionalism, discipline, hygiene, and ethical standards during duty.
9. Training
- Undergo training in billing activities, HMIS usage, and HR-related programs periodically.
- Participate in departmental training and competency development programs.
Experience - 2+ years
Pay: ₹18,000.00 - ₹32,000.00 per month
Work Location: In person
