Perform insurance follow-ups on outstanding AR related to Cardiology specialty.
Call insurance companies to check the status of claims and payments.
Identify and resolve claim denials, rejections, and underpayments.
Work on aging reports and prioritize accounts for follow-up.
Ensure timely reimbursement by coordinating with internal teams.
Handle appeals and documentation for denied claims.
Maintain productivity and quality standards as per company guidelines.
Update claim status and notes accurately in the billing software / practice management system.
Strong knowledge of US Healthcare Revenue Cycle Management (RCM).
Hands-on experience in AR Calling for Cardiology specialty.
Knowledge of denial management and claim follow-up processes.
Familiarity with EOB, ERA, CPT, ICD-10, and HCPCS codes.
Good communication and analytical skills.
Ability to work in night shifts (US Shift).
