The Trainee Associate will support client projects, perform operational and data-related tasks, and assist in process execution for US-based clients. This role is ideal for fresh graduates who are looking to build a career in the BPO and business process outsourcing industry.
Key Responsibilities
- Support core team members in handling US client processes
- Perform data entry, data analysis, and record management
- Maintain accurate documentation and reporting
- Assist in email communication and backend coordination
- Follow defined SOPs and process guidelines
- Ensure quality standards and timely task completion
- Collaborate with team members during night shift operations
Shift Timing : Night Shift (US Process)
Candidates must be comfortable working in night shifts.
Eligibility Criteria
- Bachelor’s degree in any field (B.Com / M.Com preferred)
- Basic proficiency in MS Office (Excel and Word)
- Good written and verbal communication skills
- Strong analytical and problem-solving abilities
- Detail-oriented and disciplined
- Ability to work in night shift (US timing)
Preferred Skills (Optional but Advantageous)
- Basic understanding of accounting concepts
- Prior internship or experience in BPO / back-office operations
- Familiarity with CRM or data management tools
What We Offer
- Professional training and process exposure
- Opportunity to work with international clients
- Career growth in BPO and operations domain
- Performance-based growth opportunities
- Supportive team environment
How to Apply
Interested candidates can apply through Indeed or share their updated resume at [email protected]
Job Types: Full-time, Fresher
Pay: ₹156,000.00 - ₹240,000.00 per year
Work Location: In person
