NIRMANKAR is looking for a proactive and highly communicative Lead Coordinator who will be responsible for cold calling, lead qualification, preparing and sharing quotations, and handling technical discussions with clients. The role requires strong coordination between sales, technical, and operations teams while maintaining excellent customer relationships
Key Responsibilities Lead Generation & Cold Calling
- Make outbound cold calls to potential customers, contractors, fabricators, and resellers
- Introduce NIRMANKAR’s products and services confidently
- Identify customer requirements and qualify leads
- Generate and maintain a healthy sales pipeline
Quotation & Sales Support
- Prepare accurate quotations based on technical specifications and pricing guidelines
- Follow up on shared quotations to close orders
- Coordinate with internal teams for pricing approvals and delivery timelines
- Maintain quotation records and revision history
Client Handling & Technical Coordination
- Understand client technical requirements related to industrial fittings, pipelines, or fire fighting systems
- Coordinate with technical and production teams to clarify specifications
- Communicate product suitability, standards, and applications clearly to clients
- Resolve customer queries professionally and promptly
Communication & Coordination
- Act as the primary point of contact for assigned leads and clients
- Ensure timely follow-ups through calls, emails, and WhatsApp
- Maintain strong relationships with existing and prospective customers
- Coordinate between sales, accounts, logistics, and production teams
Reporting & CRM Management
- Maintain accurate lead and customer data in CRM or Excel
- Track lead status, call outcomes, quotations, and conversions
- Prepare daily and monthly sales coordination reports
Required Skills & Qualifications
- Bachelor’s degree / Diploma in Engineering, Business, or related field
- 1–4 years of experience in lead coordination, inside sales, or industrial sales support
- Strong cold calling and negotiation skills
- Good technical understanding of industrial / engineering products
- Superb verbal and written communication skills (English, Hindi; regional language preferred)
- Ability to explain technical products in simple terms
- Proficiency in MS Excel, email communication, and CRM systems
- Highly organized, confident, and result-oriented
Preferred Skills
- Experience in pipeline fittings, fire fighting systems, or industrial products
- B2B sales coordination background
- Ability to handle pressure and multiple clients simultaneously
- Professional phone etiquette and customer-first mindset
Key Performance Indicators (KPIs)
- Number of cold calls made daily
- Qualified leads generated
- Quotation-to-order conversion ratio
- Follow-up efficiency
- Client satisfaction and repeat inquiries
- Accuracy of technical and pricing communication
Pay: ₹100,000.00 - ₹200,000.00 per year
Work Location: In person
