About the Role
AKOVA is looking for a confident and well-organized Client Services Coordinator to support day-to-day client communication, follow-ups, information sharing, and internal coordination. This is a non-sales role focused on professional communication and timely service support.
Key Responsibilities
· Handle inbound and outbound client calls in a professional manner.
· Respond to client enquiries and provide accurate information.
· Follow up with clients regarding pending requirements and requests.
· Coordinate with internal teams to ensure timely resolution of client requirements.
· Maintain call records, follow-up details, and basic reports.
· Ensure regular and professional communication with clients.
· Escalate unresolved issues to the concerned team or supervisor.
· Perform other client-service and coordination activities assigned by management.
Candidate Profile
· Good verbal and written communication skills.
· Confident, polite, and professional telephone manner.
· Basic computer knowledge and familiarity with MS Office.
· Good follow-up, coordination, and organizational skills.
· Ability to communicate clearly and maintain accurate records.
· Freshers and candidates with relevant experience may apply.
What We Offer
· Day-shift working environment.
· Non-sales role with no sales targets.
· Professional and supportive work environment.
· Opportunity to learn, develop, and grow with AKOVA.
· Salary as per market standards, based on skills and experience.
How to Apply
Interested candidates may share their CV at: [email protected]
Contact / WhatsApp: 9147067841
Pay: ₹10,000.00 - ₹15,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
