- Provide first-level and second-level support for ERP-related issues.
- Troubleshoot and resolve technical and functional problems within the ERP system.
- Assist users with system navigation, transactions, and report generation.
- Monitor ERP system performance and ensure minimal downtime.
- Coordinate with IT teams and ERP vendors for system upgrades and bug fixes.
- Maintain and update ERP master data (e.g., employee, vendor, inventory data).
- Document system issues, solutions, and user manuals/SOPs.
- Conduct user training sessions and provide guidance on best practices.
- Support ERP modules such as HR, Finance, Inventory, Sales, Procurement, etc.
- Generate reports and assist management with data analysis.
- Ensure data accuracy, integrity, and security compliance
Job Types: Full-time, Permanent
Pay: ₹200,000.00 - ₹600,000.00 per year
Benefits:
- Leave encashment
- Paid sick time
- Provident Fund
Work Location: In person
