Position: Customer Care Executive (Telecaller)
Department: Call Center / Sales
Location: Chandigarh / Mohali
Industry: Ayurvedic Healthcare
Salary: As per experience and skills
Experience: 1–2 years
Job Responsibilities:
- Handle inbound and outbound calls professionally
- Provide customer support and resolve queries
- Guide customers regarding products and services
- Perform consultative selling based on customer needs
- Maintain call records, follow-ups, and customer data
- Build strong customer relationships
- Achieve sales and performance targets
- Coordinate with internal teams for smooth operations
Eligibility Criteria:
- Experience in telecalling / BPO / customer support preferred
- Sales experience in healthcare or related industry is a plus
- Basic medical knowledge (D. Pharma / Life Sciences preferred)
- Strong communication and interpersonal skills
Skills Required:
- Call center process knowledge
- Customer handling & support
- Sales and target achievement
- Communication and empathy
Preferred:
- Experience in healthcare BPO
- Knowledge of Ayurvedic products
Languages Required:
How to Apply:
[email protected]
Pay: From ₹15,000.00 per month
Work Location: In person
