We are seeking a confident and enthusiastic Telecaller to join our team. The candidate will be responsible for making outbound calls to potential customers, explaining company products or services, handling customer inquiries, and generating leads or sales. The ideal candidate should possess strong communication skills, a professional attitude, and the ability to build positive relationships with customers over calls.
Key Responsibilities
- Make outbound calls to customers and potential clients.
- Explain company products, services, offers, and benefits clearly.
- Generate leads and convert inquiries into sales or appointments.
- Handle customer questions and provide accurate information.
- Follow up with interested clients regularly.
- Maintain proper records of calls, conversations, and customer details.
- Achieve daily, weekly, and monthly calling and sales targets.
- Coordinate with the sales and support teams for smooth customer handling.
- Resolve customer concerns professionally and maintain customer satisfaction.
- Update customer information in CRM or company databases.
Required Skills
- Excellent verbal communication and listening skills.
- Good convincing and negotiation abilities.
- Basic computer knowledge and familiarity with MS Office.
- Positive attitude and professional behavior.
- Ability to handle pressure and meet targets.
- Strong customer-handling and relationship-building skills.
Pay: ₹8,000.00 - ₹15,000.00 per month
Work Location: In person
