Urgent Requirement
We’re looking for a Customer Relationship Executive to join our team and support our US clients during the night shift. If you have excellent communication skills, enjoy building strong client relationships, and thrive in a customer-focused environment, we’d love to hear from you.
Key Responsibilities:
- Build and maintain strong relationships with US-based clients.
- Handle client queries professionally via phone, email, and virtual meetings.
- Ensure exceptional customer service and a positive client experience.
- Understand client requirements and coordinate with internal teams to deliver solutions.
- Follow up on client requests and maintain regular communication.
- Maintain accurate records of client interactions and updates.
Requirements:
- Excellent verbal and written English communication skills.
- Strong interpersonal and client relationship management skills.
- Confident in interacting with international clients.
- Ability to work independently and in a fast-paced environment.