Job Responsibilities
* Working with Windows Server
* Working with Active Directory Domain Controllers (Design, Deploy and Migration/Upgrade AD’s)
* Backup and recovery of AD / Exchange, maintenance, performance, and security monitoring.
* Managing DNS, DHCP, IIS, DFS, RAS, VPN
* Group Policy Administration
* Working with Server Hardware/Software issues and providing Remote support (Phone, Email and Chat)
* Working with Printers and Scanners
* Working with End User support (Desktop Support)
* Working with Windows 8, Windows 10 & MAC Desktop environment
* Working with Monitoring System and Antivirus software Management.
* Monitor and respond quickly and effectively to requests received through the IT helpdesk
* Working with Cluster and Load Balance technologies
* Working with VMWare ESX / vSphere & Microsoft HyperV
* Participate in meetings and conference calls related to support Proactively identify process improvements and Handling customer escalations.
* Working with SAN / NAS devices
*Create and update documentation for IT administrators and personnel
* Perform other tasks as assigned.
Recommended Software Skills for this position (installing, configuring, and troubleshooting)
* Microsoft Server 2012 R2, 2016 & 2019
* Microsoft Active Directory
* VMWare ESX / ESXi
* Microsoft Office applications, Outlook, Excel, Word, Visio
* Office 365 Administration
* Good Understanding on Cloud Technologies (Azure/AWS)
Required Skills
* Strong Knowledge and Remote Support
* TCP/IP network routing, communications ports (port-forwarding), and configuring hardware firewall rules
* Must have had lead role in design and implementation of Active Directory systems
* Strong written communication and documentation skills
* Domain-name registration and modification, authoritative DNS host changes
* DNS record types, modifying records and migrating domains and/or DNS hosts
* Configuring and troubleshooting network printing and scanning via TCP/IP
* Understanding and developing strategies for data protection via data backups and business-continuance planning for disaster-recovery situations
* Working with technical-support services to develop solutions to problems with various products' support departments, including ISPs and hardware & software manufacturers
* Ability to learn new technologies and run training secession.
* Must have reliable transportation, Internet access from home and be on call for issues after hours.
* Willing to work in 24*7 Shift
* Strong Analytical Skills
* Strong Communication Skills
* Must have exp to work with US/UK clients
*Willing to work in Night shifts
Strong Analytical Skills
Strong Communication Skills
Must have exp to work with US/UK clients.
Pay: ₹40,000.00 - ₹70,000.00 per month
Benefits:
Work Location: In person
