A collection executive is responsible for recovering outstanding debts and overdue payments for a business while maintaining customer relationships. They act as a bridge between a company and its debtors, balancing firm financial targets with professional negotiation, compliance, and conflict resolution.
Key Responsibilities
- Debt Recovery: Contacting clients or customers via phone, email, or field visits to remind them of overdue balances and secure payments.
- Dispute Resolution: Investigating and resolving billing discrepancies, account issues, or misunderstandings that may be preventing payment.
- Record Keeping: Updating Customer Relationship Management (CRM) software and financial ledgers to track payment progress, promises to pay, and contact history.
Pay: ₹25,000.00 - ₹40,000.00 per month
Work Location: In person
