Job Description (JD) – Account Manager (Manufacturing)
Position: Account Manager
Industry: Manufacturing
Experience: 5–7 Years
Location: As per company requirement
Key Responsibilities:
- Manage key customer accounts and maintain long-term business relationships.
- Handle order processing, pricing, quotations, and contract negotiations.
- Coordinate with production, planning, quality, and dispatch teams to ensure timely delivery of products.
- Monitor customer requirements and provide effective solutions to meet business needs.
- Prepare sales forecasts, account reports, and business performance reviews.
- Track customer payments and coordinate with the finance team for collections.
- Resolve customer complaints and ensure high levels of customer satisfaction.
- Identify opportunities for business growth and upselling within existing accounts.
- Maintain accurate records in ERP/CRM systems and generate management reports.
- Ensure compliance with company policies and industry standards.
Required Skills:
- Strong account management and customer relationship skills.
- Excellent communication, negotiation, and presentation abilities.
- Good knowledge of manufacturing processes and supply chain operations.
- Proficiency in MS Excel, ERP, and CRM software.
- Strong analytical and problem-solving skills.
- Ability to manage multiple accounts and work under deadlines.
Qualification:
- Bachelor's Degree in Business Administration, Commerce, Marketing, Engineering, or related field.
- MBA will be an added advantage.
Experience:
- 5–7 years of experience in Account Management, Key Account Management, Sales Coordination, or Customer Relationship Management within a manufacturing environment.
Pay: ₹35,000.00 - ₹40,000.00 per month
Benefits:
- Flexible schedule
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Application Question(s):
- Salary Offered: ₹35,000 – ₹40,000 per month (depending on experience and qualifications).
Experience:
- Manufacturing: 4 years (Preferred)
Work Location: In person
