Assistant Branch Head
Location: Irinjalakuda
Industry: Banking / NBFC / Gold Loan / Financial Services
Job Summary
We are hiring an Assistant Branch Head for a reputed NBFC in Kerala. The candidate will support the Branch Head in daily branch operations, business development, team supervision, customer service, and compliance-related activities.
Key Responsibilities
- Support the Branch Head in achieving branch sales and business targets.
- Supervise day-to-day branch activities in the absence of the Branch Head.
- Guide executives on customer service, documentation, and sales activities.
- Ensure proper customer onboarding, KYC, and documentation.
- Support compliance with operational and regulatory requirements.
- Assist in staff coaching, monitoring, and performance improvement.
- Build and maintain strong customer relationships.
- Help resolve customer queries and service issues.
- Coordinate with branch staff for business growth and smooth operations.
- Maintain branch records, reports, and MIS as required.
Preferred Candidate Profile
- Experience in Banking, NBFC, Gold Loan, or Financial Services operations.
- Leadership potential with the ability to guide and support a team.
- Good customer-handling and communication skills.
- Knowledge of documentation, branch processes, and compliance will be an advantage.
- Target-oriented and willing to take ownership of branch responsibilities.
What We Offer
Competitive salary, performance-driven work environment, career growth opportunities, structured learning, supportive leadership, and the opportunity to grow into larger branch leadership roles.
How to Apply
Interested candidates can share their updated resume at [email protected].
Recruitment Partner: Closing Gap
Subject Line: Application for Assistant Branch Head – Irinjalakuda
Pay: ₹25,000.00 - ₹35,000.00 per month
Work Location: In person
