Roles and Responsibilities
- Counselling potential learners, helping them plan their career path and understanding how Veranda Race can catalyse their career.
- Carrying weekly enrolment /revenue and collection target.
- Establishing the uniqueness and effectiveness of Veranda Race model of online/blended learning.
- Owning the complete sales closing life cycle for leads assigned to you. This includes making phone calls, sales closing, and post-sales relationship management.
- Maintaining a detailed database of all the interactions on the CRM with the leads and providing constant feedback to the marketing team on lead quality.
- Manage large amounts of Inbound calls / Outbound calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limit; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
- Take the extra mile to engage customers
Experience Requirement
- 1 year and above sales experience
- Specially in Edu-Tech company (Preferable)
Working Conditions
- Flex – schedule with a Shift (Early Moring, Regular Shift, Evening)
Job Types: Full-time, Permanent
Pay: Up to ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
- Work from home
Education:
Experience:
- total work: 2 years (Required)
- Sales: 2 years (Required)
Language:
Work Location: Remote
