- Handle customer inquiries through phone, email,
- Follow up with customers
- Schedule service appointments and remind customers about maintenance.
- Maintain customer databases and records accurately.
- Resolve customer complaints and escalate complex issues when needed.
- Conduct customer satisfaction surveys and collect feedback.
- Coordinate with sales and service teams to ensure smooth customer experience.
- Inform customers about offers, insurance renewals, exchange programs, and new vehicle launches.
- Build long-term relationships to improve customer loyalty and repeat business.
- Required Skills
- Good communication and interpersonal skills
- Customer handling and problem-solving ability
- Basic computer knowledge
- Ability to work under pressure
- Teamwork and coordination skills
Pay: ₹13,000.00 - ₹17,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Provident Fund
Work Location: In person
