Job Description
About the Role:
We are seeking a Data Services Operations Coordinator to ensure the smooth execution of
our Data Services operational processes, agile sprint pipelines, and release schedules. In this
role, you will work within established operational frameworks to manage day-to-day sprint
mechanics, maintain project board hygiene, monitor release readiness, and administer key
departmental workflows. Operating with functional autonomy, you will act as a key
operational anchor for Department Leads and Project Delivery Leads, taking full ownership
of recurring operational objectives and cross-functional coordination.
Responsibilities:
Agile Sprint Execution & Board Hygiene:
o Coordinate, schedule, and facilitate recurring agile ceremonies, including
daily standups, sprint planning, and backlog refinement sessions.
o Own Jira board hygiene across teams; process ticket modifications, resolve
unassigned items, manage field updates, and clean up inactive issues prior to
planning sessions.
o Track sprint action items and verify ticket readiness against defined
operational criteria to support smooth cycle execution.
Release & Dependency Coordination:
o Coordinate routine release checklists, track go-live dependencies, and
escalate release risks to delivery leadership.
o Maintain active issue logs and track cross-functional operational
dependencies across active projects.
Program & Financial Compliance Administration:
o Track milestone completion for active initiatives and gather necessary
documentation for CapEx and OpEx financial traceability.
o Coordinate monthly operational expenditure (OpEx) logging, capital
submission tracking, and team time-logging compliance against target
deadlines.
Access & Knowledge Base Management:
o Manage team access workflows, triage incoming operational request queues,
and coordinate platform permissions across core data systems.
o Maintain the Data Services wiki and Confluence spaces by structuring new
operational documentation and archiving outdated materials.
Vendor & Administrative Support:
o Administer the vendor renewal pipeline by tracking contract milestones,
routing modification requests, and scheduling vendor alignment sessions.
o Coordinate departmental logistics, operational updates, and team culturebuilding
activities.
Requirements
- 3+ years of professional experience in project coordination, scrum mastering, or
operations within a data or software engineering environment.
- Demonstrated ability to work independently within established guidelines to achieve
operational objectives.
- Strong hands-on experience with Jira (board management, JQL/filters, ticket
hygiene) and Confluence.
- Solid understanding of Agile/Scrum concepts, SDLC stages, and basic financial logging
processes (CapEx/OpEx).
- Strong communication, organization, and follow-through skills.
Pay: ₹1,000,000.00 - ₹1,400,000.00 per year
Benefits:
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund
- Work from home
Work Location: In person
