Position: Head of Communications, Lenovo India
Location: Bangalore, India (preferred)
Functional Area: Communications
We are seeking a strong, driven, and accountable leader to be a strategic adviser to our India business. This critical leadership role will drive the entire spectrum of communications (corporate & thought leadership, product marketing, issues & crisis, employee and internal, executive profiling, digital communications, industry analyst relations, and events) through the PESO media approach. This role will at least maintain the current communications function and reputation in India and gradually grow it to the next level.
Responsibility for the role
The ideal candidate must effectively and collaboratively shape Lenovo’s story in technology innovation, digital transformation, customer experience, ESG, and corporate culture in a refreshing, authentic, and relevant way in India. The role will oversee communications across all Lenovo business groups, including the Intelligent Devices Group (collaborating with the Motorola marketing & comms team as needed), the Infrastructure Solutions Group, and the Solutions & Services Group. The role will also support coordination of communications on facilities in India (R&D, manufacturing, Share Support Center, GCC) as part of the Lenovo Group in India. Essentially, the candidate is expected to drive communications strategy and tactics to make Lenovo a famous and credible global tech powerhouse in India.
Candidate profile
The candidate must have at least 12 years + of experience working in strategic communications, with a mix of in-house and/or communications agency experience. Experience in the technology industry is a plus, not a must.
The position reports directly to the Asia Pacific Communication Leader and has a dotted-line reporting relationship to the India marketing head.
The candidate must have the following qualities and experience:
Business, brand, and reputation communications and stakeholder engagement
- A proven track record in bridging communications strategy to business imperatives in the India market
- Extensive experience working and advising C-level executives, collaborating with multiple internal and external stakeholders at the same time
- Proven experience in shaping corporate brand awareness and improving corporate reputation
- Strong experience in leading issues management and crisis communications
- Rich experience in strategic planning and project execution
- Solid media relations management experience & media network
- Experienced with industry analyst engagement
Strong leadership: leadership influence to lead a team to success, a strong collaborator, and a problem-solving mindset
- Innate ability to balance being strategic with hands-on execution
- It will be a plus if the candidate has a successful track record in managing 1-2 team members and communications agencies
- Thrives in a dynamic, fast-paced, and matrixed environment
- Must be comfortable working in a decentralized environment but also collaborating well with Business Group, Asia Pacific, and global communications teams as required
- Independent, driven, positive, accountable, collaborative, confident, hard-working, meticulous, and able to learn quickly
- Keen to push boundaries, try new things, and initiate ideas
Clear articulation, presentation, and a storyteller
- Stellar writing and presentation skills in English; clear communication skills
- Rich experience in content creation across the communications spectrum, including executive social media content
- Experience in driving employee engagement message development and campaigns
Deep understanding and good navigation of the communications ecosystem
- Excellent grasp of trends and developments in social media and the traditional media landscape in India
- Deep understanding of the media, influencer, and analyst landscape in India
- Strong understanding of social media tools and platforms and how to most effectively leverage these in different context
- Have a primary network of external stakeholders, e.g., media, industry analysts, influencers, industry key opinion leaders
Other points to note
The candidate must be able to travel for work assignments, both domestic and international, as required.