The Tele-Sales Executive role involves understanding customer preferences, handling sensitive profiles, maintaining call activity standards, and ensuring a positive and professional interaction at all times.
Key Responsibilities:
- Maintain daily call logs, follow-up records, and conversion updates in the CRM.
- Build trust and rapport with users from different personal backgrounds.
- Achieve individual sales targets and maintain the required call-to-conversion ratio.
- Provide accurate information about features, pricing, and offers.
- Ensure timely follow-ups and high customer satisfaction levels.
Key Outcomes (Success Measures):
1. Sales Target Achievement: Consistently meet or exceed monthly revenue goals.
2. Call Productivity: Maintain expected daily call volume and follow-up ratio.
3. Conversion Rate: Achieve defined lead-to-sale conversion percentage.
4. Customer Satisfaction: Receive positive feedback and ensure a professional service experience.
5. CRM Accuracy: Keep records updated and ensure smooth lead management.
Core Competencies:
Communication Skills Sales Orientation Customer Empathy Follow-up Discipline Target Focus Adaptability
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,345.41 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Work Location: In person
