Job Description (JD) – Front Desk Executive
Job Title: Front Desk Executive
Department: Administration / Operations
Location: [Raipur,Mowa]
Employment Type: Full-Time
Job Summary
We are seeking a professional and customer-focused Front Desk Executive to manage front office operations and provide excellent service to visitors, clients, and employees. The ideal candidate will be responsible for handling reception duties, coordinating communication, and ensuring a positive first impression of the organization.
Key Responsibilities
- Greet and welcome visitors, clients, and guests in a professional manner.
- Manage incoming calls, emails, and correspondence, directing them to the appropriate departments.
- Maintain the reception area to ensure it is clean, organized, and presentable.
- Handle visitor registrations and maintain visitor logs.
- Schedule appointments, meetings, and conference room bookings.
- Coordinate courier services, incoming/outgoing mail, and deliveries.
- Assist with administrative tasks such as data entry, filing, and document management.
- Support HR and administration teams with routine office activities.
- Maintain office supplies inventory and coordinate replenishment.
- Address customer inquiries and resolve basic issues promptly and professionally.
- Ensure compliance with company policies and security procedures.
Required Qualifications
- Bachelor's degree or equivalent qualification.
- 1–3 years of experience in front office, reception, or customer service roles.
- Excellent verbal and written communication skills.
- Proficiency in MS Office (Word, Excel, Outlook, PowerPoint).
- Strong interpersonal and organizational skills.
- Professional appearance and customer-oriented attitude.
- Ability to multitask and work under pressure.
Preferred Skills
- Knowledge of office management procedures.
- Experience with visitor management systems and EPABX handling.
- Strong problem-solving and coordination abilities.
- Basic administrative and record-keeping skills.
Key Competencies
- Communication Skills
- Customer Service Orientation
- Professionalism
- Time Management
- Attention to Detail
- Teamwork
- Adaptability
Pay: ₹13,000.00 - ₹15,000.00 per month
Work Location: On the road
