Job Description: Job Purpose
To deliver exceptional customer service by handling inbound and/or outbound customer interactions, resolving queries efficiently, and ensuring a positive customer experience while meeting operational and quality standards.
Key Responsibilities
Required Qualifications
- Graduate in any discipline (preferred).
Communication Skills
- Excellent verbal and written communication in English.
- Strong listening and probing skills.
- Ability to communicate clearly and confidently with customers.
Responsibilities: Job Purpose
To deliver exceptional customer service by handling inbound and/or outbound customer interactions, resolving queries efficiently, and ensuring a positive customer experience while meeting operational and quality standards.
Key Responsibilities
Required Qualifications
- Graduate in any discipline (preferred).
Communication Skills
- Excellent verbal and written communication in English.
- Strong listening and probing skills.
- Ability to communicate clearly and confidently with customers.
