Job Summary
We are seeking a dedicated and customer-focused Back Office Support Executive to support our Service, Spares, and Purchase teams. The role involves coordinating with customers, service engineers, and internal departments for quotations, purchase orders, spare parts inquiries, and other administrative activities.
Key Responsibilities
- Coordinate with customers regarding spare parts requirements, quotations, and order status.
- Act as a communication link between customers and the service team.
- Follow up with customers for inquiries, approvals, and documentation.
- Maintain strong customer relationships through timely and professional communication.
- Prepare and send quotations to customers.
- Coordinate with the Purchase and Spares teams for material availability and procurement.
- Process Purchase Orders (POs) and maintain related records.
- Track customer orders and provide status updates.
Required Skills
- Fluent in Hindi and English (mandatory).
- Working knowledge of Tally.
- Good proficiency in MS Excel, MS Word, Outlook, and other MS Office applications.
- Strong communication and interpersonal skills.
- Good coordination and follow-up abilities.
- Customer-oriented mindset with a positive attitude.
Qualification
Experience
- Fresher to 1 year of experience.
- Career-gap women candidates are encouraged to apply.
Desired Attributes
- Willingness to learn and take ownership of tasks.
- Ability to work collaboratively with multiple teams.
- Professional attitude and strong work ethics.
- Good relationship-building skills with customers and colleagues.
- Organized, detail-oriented, and proactive in approach.
Location: Suba Solutions Private Limited - No: 1/479-A, 8th Street Eraniamman Koil, Behind Sangeetha Hotel, GST Rd, near Eraniamman Koil, Vandalur, Tamil Nadu 600048
Interested candidates may share their updated resume for further discussion.
Contact Person: Sangeetha – HR
Mobile: 9940014338
Email: [email protected]
Pay: ₹14,000.00 - ₹20,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
