Who we are
CitiusTech - Shaping Healthcare Possibilities.
CitiusTech is a global IT services, consulting, and business solutions enterprise 100% focused on the healthcare and life sciences industry. We enable 140+ enterprises to build a human-first ecosystem that is efficient, effective, and equitable with deep domain expertise and next-gen technology. With over 8,500 healthcare technology professionals worldwide, CitiusTech powers healthcare digital innovation, business transformation, and industry-wide convergence through next-generation technologies, solutions, and products.
Our Purpose
We are shaping healthcare possibilities to make our clients’ businesses successful, which is not just a statement but our purpose, driving us to explore what’s next in healthcare.
Our goal is clear: to make healthcare better for all – more efficient, effective, and equitable. We are investing in people, technology, innovation, and partnerships to create meaningful change. We see technology not just as a tool but as a catalyst that amplifies human ingenuity to solve complex healthcare challenges.
100% healthcare focus | Trusted by 140+ healthcare and life sciences enterprises | 40% of Fortune 500 healthcare enterprises are our clients | #1 Rated as a leader by top analyst firms
Our vision
To inspire new possibilities for the health ecosystem with technology and human ingenuity.
What is in it for you?
As a Lead Engineer - Site Reliability Engineering, you will be a part of an Agile team to design and build healthcare applications and implement new features while adhering to the best coding development standards.
Responsibilities: -
- Responsible in L4 Support / Production Support Engineer / SRE for AWS cloud and enterprise applications
- Ensure high availability, reliability, and SLA/SLO compliance for distributed production systems.
- Own and resolve P1/P2 incidents end-to-end, including escalation management and on-call response.
- Provide L4 production support for Cloud-native and enterprise applications, triage issues across app, middleware, and infra.
- Perform deep troubleshooting and debugging at infrastructure and application levels, and tune performance and stability.
- Conduct RCA and post-mortem analysis; drive permanent fixes and automation to prevent recurrence and reduce MTTR.
- Build and improve monitoring/ing/logging with AWS CloudWatch; analyze logs/metrics/traces to detect anomalies.
- Support CI/CD and enterprise deployments including GitLab pipelines, release management, change coordination, and rollback readiness.
- Communicate clearly with stakeholders and cross-functional teams (Dev/DevOps/QA/vendors), and document updates and action plans.
Experience: -
Location: -
Educational Qualifications: -
- Engineering Degree – BE/ME/BTech/MTech/BSc/MSc.
- Technical certification in multiple technologies is desirable.
Skills: -
Mandatory Technical Skills: -
- Strong AWS fundamentals: VPC/networking, EC2/Auto Scaling/Lambda, S3/EBS/EFS, API Gateway, CloudFront, IAM, CloudTrail.
- Strong experience in L3/L4 production/application support
- Exposure to tools like Grafana, Prometheus, ELK (optional but valuable)
- Performance tuning and system reliability improvement
- Experience in supporting enterprise-scale deployments
- Proficiency in Python/Shell scripting/Bash
- Automating operational tasks and monitoring workflows
- Effective communication with cross-functional teams (Dev, QA, DevOps, Vendors)
- Ability to document incidents, updates, and action plans clearly
Good to Have Skills: -
- Knowledge of Docker and Kubernetes (EKS preferred)
- Exposure to Terraform/CloudFormation (IaC)
- Familiarity with Ansible or configuration management tools
- Basic troubleshooting knowledge of RDBMS (MySQL, PostgreSQL)/NoSQL
- Experience in middleware (Nginx, Apache, Web servers)
- Incident, Problem, and Change Management aligned with ITIL framework
- Awareness of Cloud security best practices and IAM governance
Our commitment
To combine the best of IT services, consulting, products, accelerators, and frameworks with a client-first mindset and next-gen tech understanding. Together, we’re humanizing healthcare to make a positive impact on human lives.
What drives us
At CitiusTech, we believe in making a tangible difference in healthcare. We constantly explore new ways to transform the industry, from AI-driven solutions to advanced data analytics and cloud computing. Our collaborative culture, combined with a relentless drive for excellence, positions us as innovators reshaping the healthcare landscape, one solution at a time.
Life@CitiusTech
We focus on building highly motivated engineering teams and thought leaders with an entrepreneurial mindset centered on our core values of Passion, Respect, Openness, Unity, and Depth (PROUD) of knowledge. Our success lies in creating a fun, transparent, non-hierarchical, diverse work culture that focuses on continuous learning and work-life balance.
Rated by our employees as the ‘Great Place to Work for’ according to the Great Place to Work survey. We offer you comprehensive benefits to ensure you have a long and rewarding career with us.
Our EVP
Be You Be Awesome is our EVP. It reflects our continuing efforts to create CitiusTech as a great workplace where our employees can thrive, personally and professionally. It encompasses the unique benefits and opportunities we offer to support your growth, well-being, and success throughout your journey with us and beyond. Together with our clients, we are solving some of the greatest healthcare challenges and positively impacting human lives. Welcome to the world of Faster Growth, Higher Learning, and Stronger Impact.
Here is an opportunity for you to make a difference and collaborate with global leaders to shape the future of healthcare and positively impact human lives.
To learn more about CitiusTech, visit and follow us on
Happy applying!
