Role description
Client Job Title: Business Manager
UST Job Title: Analyst I - Operations
Location: Bangalore, India
Who we are:
At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in over 25 countries, we build for boundless impact—touching billions of lives in the process. Visit us at .
The Opportunity:
UST is seeking a Business Manager to support business operations for a global engagement. This role partners closely with cross-functional stakeholders to drive reporting, communications, and operational excellence, requiring strong analytical, presentation, and communication skills along with availability to align with Pacific Standard Time (PST) working hours.
Key Responsibilities:
- Support day-to-day business operations, planning, and coordination for the assigned engagement.
- Prepare, analyze, and maintain business reports, dashboards, and metrics using advanced Excel.
- Develop clear, executive-ready PowerPoint presentations and other communication materials for leadership and stakeholder reviews.
- Coordinate cross-functional meetings, track action items, and drive follow-through to closure.
- Partner with business and engineering stakeholders to gather requirements and translate them into actionable plans.
- Communicate updates, risks, and recommendations clearly to stakeholders across levels and geographies.
- Ensure timely and accurate documentation of processes, decisions, and business updates.
- Maintain overlap with Pacific Standard Time (PST) business hours to support real-time collaboration with US-based teams.
Required Skills:
- BE, BBA, MBA (Master of Business Administration) is required.
- Excellent written and verbal English communication skills.
- Advanced proficiency in Excel (data analysis, reporting, formulas, pivot tables).
- Advanced proficiency in PowerPoint for building polished, executive-level presentations.
- Strong presentation and stakeholder communication skills.
- Ability and willingness to work in alignment with the Pacific Standard Time (PST) zone.
Desired Skills:
- Engineering background or technical degree is preferred.
- Prior experience supporting large enterprise engagements.
- Experience working with globally distributed, cross-functional teams.
- Familiarity with business operations tools and reporting systems.
Qualification:
- MBA required; engineering or technical undergraduate background preferred.
- 2 Years relevant work experience in business management, operations, or program management role.
- Strong organizational skills and attention to detail.
- Ability to work effectively in a fast-paced, collaborative, and cross-cultural environment.
What we believe:
Humility: We listen, learn, and help selflessly in our interactions
Humanity: We use business to improve lives
Integrity: We honor commitments and act responsibly in relationships
Equal Employment Opportunity Statement:
UST is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Skills
Business Operations, Data Analysis, English Communication, Microsoft Excel, Microsoft Office, Presentation Development, Process Documentation, Reporting and Analytics, Requirements Gathering
About UST
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.
