A clinic Manager who can manages day-to-day center operations, drives walk-in and conversion sales, and builds external corporate/doctor/community tie-ups for consistent patient inflow.
Core role summary
- Operations: Oversee daily functioning of the clinic/center, staff supervision, SOP adherence, and patient experience.
- Sales: Achieve monthly revenue and package targets through counseling, upselling, and tracking lead–conversion metrics.
- Tie‑ups: Create and manage partnerships with corporates, doctors, RWAs, gyms, salons, and other channels to generate referrals and camps.
Key responsibilities
- Run day-to-day center activities: roster planning, front office oversight, inventory coordination, and complaint resolution.
- Lead in-clinic sales: handle consultations along with doctors, present treatment plans and packages, close sales, and maintain high conversion and ARPU (average revenue per patient).
- Plan and execute local marketing: health camps, events, social media offers, referral programs, and community outreach.
- Develop tie-ups: meet HR/admin heads, nearby clinics, gyms, RWAs, beauty salons, and influencers; negotiate and formalize referral or wellness program agreements.
- Monitor performance: maintain dashboards on enquiries, show-ups, conversions, package renewals, and tie‑up contribution to revenue.
Skills and profile needed
- Sales: Strong counseling, objection handling, closing skills, and comfort with monthly targets/incentives.
- Relationship building: Ability to network and maintain long-term relationships with corporate and medical partners.
- Operations & leadership: Experience managing a small team, basic P&L understanding, and process orientation.
- Communication: Clear Hindi/English bengali , presentation skills for meetings and health talks.
- Responsible for overall center operations and revenue, including in-clinic sales conversions and development of external tie-ups (corporate, doctor, and community partnerships) to consistently achieve monthly business targets.
Job Type: Full-time
Application Question(s):
- Application criterion: Please apply only if you are currently working in an aesthetic clinics.
Question: Are you currently employed with, or have you previously worked for, any aesthetic clinic or brand offering dermatology or aesthetic services (for example, competitor clinic brands such as Oliva, Kaya, VLCC, Vibes, etc.) in the role of Center Manager? If yes, please specify:
Name of the clinic/brand
Location
Designation
Duration of employment (from–to)
Experience:
- Clinical: 5 years (Required)
Work Location: In person
