Front Desk Receptionist: Core ResponsibilitiesCommunication & Visitor Management
- Greeting & Hospitality: Serve as the first point of contact for parents, students, visitors, and vendors with a professional and welcoming demeanor.
- Visitor Protocol: Manage the sign-in/sign-out process, issue visitor badges, and verify identity to ensure school security.
- Inquiry Handling: Answer incoming phone calls, redirect inquiries to appropriate departments, and provide accurate information regarding school policies and schedules.
- Message Routing: Efficiently record and deliver messages to staff, teachers, and students.
Administrative Support
- Student Attendance: Track daily attendance, process late arrivals, and handle early dismissal procedures according to school policy.
- Correspondence: Manage incoming and outgoing mail, courier services, and official school communications.
- Data Entry: Update student and staff records in the school’s management system (SMS/ERP).
- Meeting Coordination: Maintain the school’s master calendar, book meeting rooms for parent-teacher conferences, and assist in scheduling appointments for the administration.
Operational Coordination
- Notice Board Management: Keep public information boards, posters, and digital displays updated with current events and announcements.
- Emergency Preparedness: Coordinate the front-office response and ensure the emergency contact list is always current.
Key Competencies for a School Receptionist
- Conflict Resolution: Ability to remain calm and professional when dealing with frustrated parents or difficult situations.
- Multi-tasking: Capability to manage phone lines, walk-in visitors, and administrative tasks simultaneously.
- Confidentiality: Maintaining strict privacy regarding student records, staff details, and sensitive school matters.
- Technical Proficiency: Skilled in using school software, email, and office equipment (printers, scanners, intercom systems).
Pay: From ₹9,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Paid sick time
Work Location: In person
