- JOB RESPONSIBILITIES
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Advises present or prospective customers by answering incoming calls on a rotating basis; operating telephone equipment, automatic dialing systems, and other telecommunications technologies.
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Influences customers to buy or retain product or service by following a prepared script to give product reference information.
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Documents transactions by completing forms and record logs.
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Maintains database by entering, verifying, and backing up data.
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Keeps equipment operational by following manufacturer's instructions and established procedures; notifying team leader of needed repairs.
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Maintains operations by following policies and procedures; reporting needed changes.
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Maintains quality service by following organization standards.
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Maintains technical knowledge by attending educational workshops; reviewing publications.
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Contributes to team effort by accomplishing related results as needed
SKILLS.
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Persuasion, Telephone Sales, Customer Focus, Data Entry Skills, Selling to Customer Needs, Closing Skills, Telephone Skills, Organization, Energy Level, Persistence, Product Knowledge
SALARY: INR. 120000 - 216000 P.A. (Incentive, Conveyance, Mobile Expanse,)