Urbanrise is Hiring!!
Position: CRM - Technical Site
Experience : 3+ years
Skill : Post-Sales CRM | Customer Handling | Document Verification | Handover Process | Unit Inspection|
Qualification : Any degree
Working days : 6 days (Tuesday weekoff)
Location : Padur, Chennai
Interested candidates please reach HR - Komal 9629201104 (Whatsapp) / [email protected]
About Urbanrise
Urbanrise, an Alliance Group Company, is one of South India's leading real estate developers, with 22,000+ homes delivered and 72 million sq. ft. under development. We are committed to delivering quality homes and a strong customer experience throughout the property journey.
Job Summary
We are looking for an experienced CRM – Technical Site professional with strong exposure to post-sales customer support, documentation, unit inspection, snag management, and handover activities in the real estate industry.
Key Responsibilities
1. Document Verification
- To check all the handover documents before they give it to the customers (Agreement, Addendums, Payment Receipts, NOC, OC, Possession Letter, Warranty Documents, etc.) and ensure accuracy and completeness.
2. Customer Assistance
- Attend the walk-in customers at the site and address their CRM-related queries regarding payments, documents, agreements, handover, defects, maintenance, etc.
3. Unit Inspection & Handover Support
- Conduct pre-handover unit inspections using CRM checklist, identify and log all snags/defects in the CRM system, coordinate with concerned teams for rectification and ensure the unit is neat and perfect, and ready for handover.
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund
Application Question(s):
- Do you have experience in pre-handover unit inspection, snag/defect identification, and coordinating for rectification?
- Are you willing to work at our project site location in Padur?
- Are you comfortable working 6 days a week, with Tuesday as the weekly off and one additional week off in a month?
Experience:
- Real estate CRM: 3 years (Required)
Work Location: In person
