The Customer Relations Manager is responsible for maintaining strong relationships with customers, partners, and clients by ensuring excellent service support for EV charging infrastructure. The role focuses on handling customer queries, improving customer satisfaction, resolving service issues, and strengthening long-term customer engagement.
Required Qualifications
- Bachelor’s degree, Customer Service, or related field.
- Gender - Females (below 40)
- Time - 9:15 am - 5:30 pm
- 1+ years of experience in customer relationship management or sales coordination.
- Experience in EV, automobile, or service industry preferred.
Required Skills
- Strong communication and interpersonal skills
- Customer handling and conflict resolution ability
- Problem-solving and decision-making skills
- Good knowledge of customer service software and CRM systems
- Ability to manage multiple customers and service tasks
- Team coordination and leadership skills
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits:
- Food provided
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
