Key Responsibilities
· Install, commission, and test Optical Emission Spectrometers at customer sites.
· Provide preventive and breakdown maintenance for OES systems.
· Diagnose technical issues and perform repairs with accuracy and speed.
· Support customers with application guidance, calibration, and operational training.
· Maintain service logs, reports, and documentation as per company standards.
· Coordinate with the technical and R&D teams for escalations or complex issues.
· Ensure timely resolution of customer complaints to maintain service satisfaction.
· Assist the sales team with product demos, technical discussions, and customer visits when needed.
· Travel to customer locations across assigned regions for service activitiesKey Responsibilities
· Install, commission, and test Optical Emission Spectrometers at customer sites.
· Provide preventive and breakdown maintenance for OES systems.
· Diagnose technical issues and perform repairs with accuracy and speed.
· Support customers with application guidance, calibration, and operational training.
· Maintain service logs, reports, and documentation as per company standards.
· Coordinate with the technical and R&D teams for escalations or complex issues.
· Ensure timely resolution of customer complaints to maintain service satisfaction.
· Assist the sales team with product demos, technical discussions, and customer visits when needed.
· Travel to customer locations across assigned regions for service activities
Pay: ₹8,943.84 - ₹28,218.46 per month
Benefits:
- Commuter assistance
- Flexible schedule
- Paid sick time
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Kolhapur, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Experience:
- Field service: 1 year (Preferred)
Work Location: Hybrid remote in Kolhapur, Maharashtra
