JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
The Facility Executive - Technical Services is responsible for overseeing the technical operations, maintenance, and engineering functions of assigned facilities. This role ensures optimal performance of building systems, compliance with regulations, and delivery of high-quality technical services to meet client expectations.
Key ResponsibilitiesTechnical Operations Management Oversee day-to-day technical operations including HVAC, electrical, plumbing, fire safety, and building automation systems. Ensure all building systems operate efficiently and reliably to support business operations and occupant comfort.
Preventive and Corrective Maintenance Develop and implement comprehensive preventive maintenance programs for all critical building systems. Coordinate corrective maintenance activities and emergency repairs to minimize downtime and maintain service continuity.
Vendor and Contractor Management Manage relationships with external vendors, contractors, and service providers. Negotiate contracts, monitor performance against service level agreements, and ensure quality delivery of outsourced technical services.
Compliance and Safety Ensure compliance with all applicable building codes, safety regulations, environmental standards, and statutory requirements. Conduct regular audits and inspections to maintain compliance and identify improvement opportunities.
Budget and Cost Management Prepare and manage technical services budgets including capital expenditure and operational costs. Identify cost optimization opportunities while maintaining service quality standards.
Team Leadership Lead and develop technical teams including engineers, technicians, and maintenance staff. Provide training, performance management, and technical guidance to ensure team effectiveness.
Client Relationship Management Serve as primary technical point of contact for clients. Understand client requirements, address concerns promptly, and deliver regular performance reports demonstrating value and service quality.
Project Management Oversee technical projects including system upgrades, retrofits, and capital improvement initiatives. Coordinate with stakeholders to ensure projects are delivered on time, within budget, and to specification.
Energy and Sustainability Implement energy management programs and sustainability initiatives to reduce environmental impact and operational costs. Monitor energy consumption and identify efficiency improvement opportunities.
Documentation and Reporting Maintain comprehensive records of maintenance activities, system performance, incidents, and compliance documentation. Prepare regular management reports on facility performance and key metrics.
Required QualificationsEducation Diploma in Mechanical Engineering, Electrical Engineering, Facilities Management, or related technical discipline.
Experience Minimum 5-7 years of experience in facility management or technical services, with at least 2-3 years in a supervisory or leadership role managing technical operations for commercial, corporate, or industrial facilities.
Technical Knowledge Strong understanding of building systems including HVAC, electrical distribution, plumbing, fire protection, building automation systems (BMS), and energy management systems. Knowledge of relevant codes, standards, and regulations.
Skills Strong leadership and team management capabilities. Excellent problem-solving and analytical skills. Effective communication and stakeholder management abilities. Proficiency in facility management software and computerized maintenance management systems (CMMS).
CompetenciesTechnical expertise and continuous learning
Client focus and service orientation
Strategic thinking and planning
Resource optimization
Risk management and compliance
Innovation and continuous improvement
Collaboration and teamwork
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
