Arabic Translation & Interpretation
- Translate all written communication (medical reports, treatment plans, consent forms, email communication) from English ↔ Arabic.
- Provide live verbal interpretation during doctor consultations, therapy briefings, and guest interactions.
- Ensure cultural sensitivity and accuracy in all translations.
- Assist the medical and therapy teams in explaining treatment procedures to Arabic-speaking guests.
Guest Relations
- Greet and welcome Arabic-speaking guests upon arrival with a warm and personalised experience.
- Handle check-in/check-out processes smoothly in coordination with the Front Office team.
- Assist guests with room orientation, retreat facilities, treatment schedules, and dietary guidelines.
- Act as the primary point of contact for Arabic-speaking guests for any concerns, requests, or inquiries.
- Coordinate with Ayurveda doctors, therapists, housekeeping, and F&B teams to ensure guest expectations are met.
Guest Experience Management
- Monitor guest comfort and satisfaction throughout their stay.
- Handle complaints or service issues politely and ensure timely resolution.
- Arrange special assistance such as transportation, billing explanations, follow-up appointments, and discharge procedures for Arabic-speaking guests.
- Provide cultural insights and communication support to staff to better serve Middle Eastern guests.
Job Types: Full-time, Permanent, Fresher
Pay: ₹9,506.50 - ₹20,000.00 per month
Benefits:
- Food provided
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
