Position: CRM Executive (Billing)
Industry: Real Estate
Experience: 2–3 Years
Qualification: B. Com
Job Type: Full-Time
Location: Noida
Job Summary
We are looking for a proactive and detail-oriented CRM Executive (Billing) for our company Ourika Estates. The candidate will be responsible for handling customer and channel partner billing processes, payment coordination, collections follow-ups, and maintaining accurate records.
Key Responsibilities
- Handle billing and documentation for customer and channel partner bookings.
- Generate demand letters, payment receipts, invoices, and account statements.
- Maintain accurate records of customer payments, brokerage payouts, and outstanding dues.
- Coordinate with channel partners regarding booking documentation, payment status, and commission processing.
- Follow up with customers and channel partners for pending payments and required documents.
- Update customer and channel partner data in CRM/ERP software.
- Prepare MIS reports related to collections, billing, brokerage, and receivables.
- Coordinate with sales and accounts for smooth processing of bookings and payments.
- Ensure proper documentation of booking forms, allotment letters, agreements, and brokerage records.
- Assist in possession-related billing, final settlements, and account reconciliation.
- Ensure compliance with company policies and RERA guidelines.
Required Skills
- Good knowledge of billing and collection processes in the real estate industry.
- Experience in handling channel partner bookings and brokerage coordination.
- Proficiency in MS Excel and CRM/ERP software.
- Strong communication, coordination, and follow-up skills.
- Attention to detail and documentation accuracy.
Qualification & Experience
- B. Com Graduate mandatory.
- 2–3 years of experience in CRM Billing, preferably in the real estate sector.
Preferred Candidate Profile
- Good interpersonal and multitasking abilities.
- Ability to work under pressure and meet deadlines.
- Immediate joiners will be preferred.
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Flexible schedule
- Paid time off
- Provident Fund
Work Location: In person
