Job Title: Ecommerce Website Operations & UX Lead
Experience: 2–4 years (Mid-Level)
Employment Type: Full-Time
Have a background in UI/UX or web design and love keeping projects organized? We are looking for a hybrid Ecommerce Project Manager to lead our Shopify store launches and digital operations.
About the Role
We are looking for an energetic and detail-oriented Ecommerce Website Operations & UX Lead to oversee day-to-day Shopify store operations, lead new feature/product launches, and optimize the overall digital customer experience.
In this role, you will bridge the gap between business goals, design, and technical execution. You don't need to be a full-time UI/UX designer, but you should have a strong design eye, a clear understanding of user journeys, and the ability to evaluate and refine designs in Figma to ensure a seamless on-site shopping experience.
Key ResponsibilitiesEcommerce Operations & Launches
- Manage daily Shopify store operations, product listings, promotional campaign setups, and landing page rollouts.
- Lead cross-functional project workflows for new feature releases, site redesigns, and seasonal campaign launches from discovery to go-live.
- Ensure site quality, fast loading speeds, functional links, and flawless checkout flows through rigorous QA testing.
UI/UX & Design Collaboration
- Evaluate and provide high-level UI/UX feedback on design mockups, wireframes, and prototypes in Figma.
- Advocate for the user experience, ensuring landing pages and feature updates adhere to e-commerce best practices and conversion rate optimization (CRO) principles.
- Partner with graphic designers and developers to maintain brand consistency across all digital touchpoints.
Project Management & Analytics
- Build, maintain, and track project timelines, tasks, and deliverables using Jira and Asana.
- Monitor key digital performance metrics via Google Analytics 4 (GA4) to track traffic, conversion rates, and user behavior, using data insights to suggest UX improvements.
- Coordinate with internal marketing, product, and developer teams or external agency partners to keep projects delivered on schedule.
Qualifications & Requirements
- Experience: 2–4 years of hands-on project management experience in an ecommerce or digital agency environment.
- Platform Expertise: Proven experience managing and configuring Shopify (apps, themes, and content management).
- UI/UX Savvy: Strong understanding of UI/UX principles for e-commerce, with basic to intermediate familiarity with Figma (reviewing files, inspecting elements, lightweight edits/mockups).
- Tool Proficiency: Experience working with project management tools (Jira, Asana, or Trello) and web analytics (GA4).
- Communication & QA: Excellent communication skills, high attention to detail, and a structured approach to quality assurance testing.
Nice-to-Haves
- Basic understanding of HTML/CSS or liquid code in Shopify.
- Experience running A/B tests or managing CRO experiments.
What We Offer
- Remote work environment.
- Competitive salary and performance-based incentives.
- Opportunities for growth and career advancement within a fast-moving brand.
Pay: ₹30,000.00 - ₹50,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Work Location: Remote
