Handle customer queries through phone, email, chat, and other communication channels. Understand customer requirements and provide accurate information and solutions. Resolve customer complaints and issues professionally and within the required timeline. Maintain a high level of customer satisfaction and service quality. Follow up with customers regarding pending issues, requests, or feedback. Record and update customer information and interactions in the system. Coordinate with internal teams to resolve customer-related concerns. Maintain proper documentation of customer complaints and resolutions. Follow company policies, procedures, and service standards. Meet assigned targets related to customer service, response time, and quality.
Pay: ₹18,000.00 - ₹24,000.00 per month
Work Location: In person
